This Privacy Notice outlines how we handle your personal data and your rights regarding the information you share with us. Please read this document carefully and familiarize yourself with its terms. Unless otherwise defined herein, terms capitalized in this Privacy Notice shall have the same meaning ascribed to them in our Terms of Service (“Terms”). This Privacy Notice should be read in conjunction with our Terms of Service.
This policy applies to your use of Kite Star Ludo, including the website https://kitestarludo.com/ and the Kite Star Ludo mobile application (collectively referred to as “Services”). It describes our practices for collecting, storing, using, processing, and sharing your personal data to provide and enhance our Services.
We comply with all applicable laws and regulations, including the Information Technology Act, 2000, and its associated rules and amendments.
Data Controller
The fiduciary controller of your personal data is Kite Star Grocery Pvt. Ltd. (hereafter referred to as “Kite Star Ludo Games,” “we,” “us,” or “our”). We are committed to protecting your personal data and maintaining your privacy.
Contact Information
For any queries about your personal information or your rights, contact our Customer Support. For escalated issues, reach out to our Grievance Officer at grievance.officer@kitestarludo.com.
How We Use Your Personal Information
This Privacy Notice explains how we handle your personal information, which we collect when you use our Services:
1. Account Creation and Verification: During registration, you will be required to provide personal details, including but not limited to your name, date of birth, PAN, address, contact information, and password.
2. Location and Device Data: We may collect location data and device-specific information to ensure compliance with legal and regulatory requirements, analyze trends, and enhance our Services.
3. Third-Party Verification: We may share your personal information with third-party service providers for verification purposes, including financial institutions and identity verification agencies.
4. Activity Monitoring: Your activity on the Services is tracked to prevent fraud and ensure the integrity of our platform.
5. Marketing Communication: If you opt-in, we may send you marketing messages about new products, services, and offers. You can manage your preferences at any time via the “My Account” section or by unsubscribing through links in our communications.
Confidentiality and Disclosure
We take all reasonable measures to safeguard your personal data. However, there are limits to confidentiality:
– Legal Requirements: We may disclose your data to comply with legal obligations or respond to lawful requests from authorities.
– Fraud Prevention: Data may be shared to prevent fraud or enforce our rights under applicable laws.
Your Rights
You have the right to:
– Access, review, and update your personal information.
– Request the closure or deactivation of your account.
– Withdraw consent for marketing communications.
Certain data may be retained as required by anti-money laundering laws or other legal obligations, even after account deactivation.
Account and Data Deletion
You may delete your account and personal data through the app. Deletion is permanent and results in the loss of all account information, including balances, which are non-refundable. Some data may be retained for security, fraud prevention, or regulatory purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Enhance your user experience.
– Analyze usage patterns.
– Serve targeted advertisements.
You can manage cookie preferences through your browser settings.
Privacy Measures for Minors
Our Services are intended for individuals aged 18 and above. If we inadvertently collect data from minors, parents or guardians can contact us to request deletion.
Limitation of Liability
This Privacy Notice is informational and does not create legal rights in your favor. We may amend this notice without prior notification. Our liability is limited to the extent outlined in the Terms of Service.
Grievance Redressal
For complaints regarding your personal data, contact our Grievance Officer at grievance.officer@kitestarludo.com.
By using our Services, you agree to this Privacy Notice and any updates. Thank you for trusting Kite Star Ludo Games.